East Bay Senior Medicare Patrol

Please listen to a radio interview held in New Mexico with Nenette Day, Assistant Special Agent in Charge with the Office of the Inspector General for the U.S. Department of Health and Human Services.  In the interview, Day discusses scams and she offers practical advice on how to protect oneself from Medicare identity theft and fraud.  Here’s the link to the radio clip: https://www.ksfr.org/post/covid-19-scammers-target-senior-citizens#stream/0

 

The East Bay Senior Medicare Patrol (SMP) Program helps Medicare and Medicaid beneficiaries prevent, detect, and report health care fraud. SMP not only protects seniors, it also helps to preserve the integrity of the Medicare and Medicaid programs.

People We Serve

The program serves residents of East Providence, Bristol, Barrington, and Warren, RI residents.

Key Features

Senior Medicare Patrol staff and volunteers work with beneficiaries to:

  • Review their Medicare Summary Notices for accuracy
  • Protect their identity
  • Identify and report errors on their health care bills
  • Identify deceptive health care practices, such as illegal marketing, providing unnecessary or inappropriate services, and charging for services that were not provided

SMP also conducts informational sessions for seniors about avoiding Medicare and Medicaid scams.

Location(s) of the Program

Hours of Operation

Monday through Friday, 8:00 A.M. – 4:00 P.M.

How to Enroll

To learn more about the East Bay Senior Medicare Patrol, call the Office of Volunteer Services at 401-435-7876, ext.1137.

How You Can Volunteer

Individuals may volunteer their time or services. SMP volunteers help protect individuals from common scams that target seniors and save precious health care dollars at the same time.  This is a mission that attracts many civic-minded Americans. Most SMP volunteers are retired and on Medicare, so they are well-positioned to assist their peers. To volunteer call, the Office of Volunteer Services at 401-435-7876  ext. 1137.

PLEASE NOTE

The RIBridges system, used for determining public assistance eligibility, is temporarily unavailable due to a cyberattack and data breach of the State’s system. Those directly impacted will receive a letter from the State of Rhode Island. Learn how to protect yourself now and stay informed by visiting the State’s website: https://admin.ri.gov/ribridges-alert . You may also call the RIBridges Data Breach Hotline, operated by Experian. The multi-lingual, toll-free hotline number is (833) 918-6603. It is open Monday-Friday 9am to 9pm, and Saturday and Sunday 11am -8 pm; reference number B137035.
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