Medicare Information Assistance and Awareness

Medicare Information Assistance and Awareness (MIAA) assists individuals who are aging into or already enrolled in the Medicare system.  MIAA counselors provide individual, unbiased counseling to Medicare eligible beneficiaries to help them understand health care cost/coverage and to make the most appropriate choice for their health care needs.

People We Serve

MIAA serves Medicare beneficiaries, caregivers, adults with disabilities, and low-income individuals who may qualify for assistance programs. Whether you are turning 65 or under the age of 65 and receive Social Security Benefits, MIAA can help you make informed choices and answer your questions. 

Key Features

The mission of MIAA is to educate, advocate and empower beneficiaries to make informed health care decisions. MIAA counselors can discuss and answer questions regarding:

  • Medicare Parts A, B, and D
  • Supplemental Insurance
  • Medicare Advantage Plans
  • Other health insurance options

Locations of the Program

Monday through Friday, 8:00 A.M. – 4:00 P.M. 

How to Enroll

Please call your local Senior Center or one of our partnering sites to schedule your appointment with a MIAA counselor. Medicare options can also be reviewed at www.medicare.gov.

How You Can Help

To become a volunteer MIAA counselor, call our Office of Volunteer Services at 401-435-7876, Ext. 1137. MIAA volunteers receive comprehensive training; help Medicare eligible beneficiaries understand health insurance options, rights, and responsibilities; and promote community awareness about MIAA.

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PLEASE NOTE

The RIBridges system, used for determining public assistance eligibility, is temporarily unavailable due to a cyberattack and data breach of the State’s system. Those directly impacted will receive a letter from the State of Rhode Island. Learn how to protect yourself now and stay informed by visiting the State’s website: https://admin.ri.gov/ribridges-alert . You may also call the RIBridges Data Breach Hotline, operated by Experian. The multi-lingual, toll-free hotline number is (833) 918-6603. It is open Monday-Friday 9am to 9pm, and Saturday and Sunday 11am -8 pm; reference number B137035.
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